Windows Installation Guide for The Slide
Attention : First of all, please do not plug your Slide yet.You will be asked for it later on after the driver installation. Please note that the first configuration can take up to 5minutes.
In case you are using your work laptop, you might need to request the administrator rights from your IT department in order to install the software.
Uninstall any previous DisplayLink Driver you might have on your computer
Attention :Before connecting your Slide, please follow the instructions below
Your screen(s) may flash, blink, display an hourglass, or remain black for several minutes. This is normal.
Once plugged, it will be essential that you do not unplug it until both screens are completely switched on. Please also note that Slide has been developed to work on a single USB cable, but the first connection requires plugging in both.
The USB cable on the right screen is the main one, used to display the content + the power supply, while the one on the left is only used as an additional power supply. You will only use this left one in 2 cases : for the first configuration and then in case the electrical power of the USB ports of your laptop were limited by its manufacturer in factory.
Step 3: Connect your Slide
Please note, that USB Type-C delivers more power than USB 3.0 (traditional rectangular with a blue line init), which itself delivers more power than USB 2.0 (traditional black rectangular one).
3.1 Left cable
For the first use, it is necessary to start by connecting the left USB cable, to bring enough electrical power.Please plug the USB on the bottom left corner of your Slide.
Then, connect the other end of the cable to your wall plug or into a free USB port on your laptop.
Each screen should display our logo, followed by a « NO USB » sign.
3.2 Right cable
Connect the USB Type-C at the right-hand corner of your Slide to the USB Type-C (recommended) or USB3 of your laptop.
Please note that the first configuration can take up to 5minutes after plugging both cables (see previous steps). It is essential that you do not unplug any of them until both screens are completely switched on.
One or both screens may flash, blink, display an hourglass, or remain black for several minutes.
This is normal.
If nothing appears after 5minutes or if one/both screens/logos keep blinking, this indicates that your USB port does not provide enough power and was restricted from your laptop manufacturer at factory.
No worries, please note that each of the USB ports on your laptop delivers more or less power.
Unplug both cables for 10 seconds, plug the left USB cable back in as previously explained (3.1), then plug the right cable back in a different USB port than the one tested. If the problem persists, please try reversing the USB cable and testing each USB port, one after the other. Slide works on all laptops (If you still do not succeed, please see your user manual for troubleshooting. If this still doesn’t work, you can contact one of our technical specialists for dedicated assistance.
Next time, you use it, if your computer is equipped with USB Type-C, your Slide should work by plugging in only the right cable.
Step 4: Restart
Restart your laptop to use your Slide correctly
Ensure the Displaylink software is always launched before connecting your Slide to your computer.
Your Slide should now be working properly
Learn how to set up your dual screen extender with your laptop.
0:02 - Unboxing
0:53 - Lower the Stand
1:11 - Fold the stand back
1:25 - Opening right screen
1:46 - Opening left screen
1:37 - Connect to your laptop
2:33 - Drivers
2:48 - Connect your Slide
3:45 - Screens modes
6:31 - Closing screens
7:10 - Place the four Mounting pads (optional)